Cursor Apologizes for Unclear Pricing Changes That Upset Users

What happened?
On July 4, Cursor users noticed their “unlimited” Pro plan suddenly had hidden limits—usage quotas were being depleted far quicker than before, some exhausting their allowance in just days forum.cursor.com+9analyticsindiamag.com+9forum.cursor.com+9. Community members on Twitter and Reddit expressed anger:

“WTF is this @cursor_ai, I just paid for the Pro plan on 1st… What happened to unlimited requests. WTF. I AM FURIOUS” analyticsindiamag.com.

Why this occurred
Cursor had quietly replaced the 500-request-per-month legacy model with a $20 API-credit system. The new plan allows “unlimited” usage only in the “Auto” mode, while other models draw down the credit pool—causing unexpected depletion analyticsindiamag.com+10cursor.com+10biggo.com+10. For example, median usage today equates to about 225 Sonnet 4 requests, 550 Gemini, or 650 GPT‑4.1 requests per month deepnewz.com+10cursor.com+10biggo.com+10.

User backlash
Many users felt “duped” by the lack of transparency. One Reddit comment put it bluntly:

“Cursor just nuked the Pro plan… ‘Unlimited’ was never unlimited” forum.cursor.com+12analyticsindiamag.com+12deepnewz.com+12.

Developers fumed about hitting sudden rate limits, model throttling, and unpredictable extra charges . Some even switched to competitors like Claude Code, Wind­surf, or RooCode biggo.com+3analyticsindiamag.com+3analyticsindiamag.com+3.

Cursor’s response
On July 4, Cursor issued a public apology and promised full refunds for unexpected charges between June 16 and July 4 analyticsindiamag.com+4cursor.com+4biggo.com+4. They acknowledged that communication “missed the mark,” and pledged improved transparency, advance notifications, clearer billing dashboards, and better documentation .

Bottom line
Cursor’s pricing shift aims to align usage with real costs, but the sudden rollout and poor messaging eroded trust. Whether enhanced communication and refunds will win users back remains to be seen.

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