Privacy Policy

Last Updated: January 2026

IT Support in Tokyo KK. (the "Company") complies with the Act on the Protection of Personal Information (APPI) and handles customer personal information appropriately. This Privacy Policy sets forth how the Company handles personal information obtained from customers.

1. Business Information

Company Name: IT Support in Tokyo KK.
Address: 2-31-10 Shimosakunobe, Takatsu Ward, Kawasaki, Kanagawa 213-0032
Representative: Norie Minami
Email: info@itsupportintokyo.com
Phone: +81 80-5468-0366

2. Personal Information We Collect

The Company collects the following personal information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Inquiry details
  • IP address, cookie information, and other access information

3. Purpose of Use

The Company uses collected personal information for the following purposes:

  • Responding to inquiries
  • Providing services and fulfilling contracts
  • Providing information about services
  • Service improvement and new service development
  • Marketing activities
  • Creating statistical data

4. Third-Party Disclosure

The Company will not disclose personal information to third parties without customer consent, except in the following cases:

  • When required by law
  • When necessary to protect life, body, or property
  • When necessary to improve public health or promote child development
  • When cooperation with government agencies is required

5. Security Measures

The Company takes necessary and appropriate measures to prevent leakage, loss, or damage of personal information and for other security management of personal information.

6. About Cookies

Our website uses cookies to improve service convenience. If you do not wish to use cookies, you can disable them in your browser settings. However, some services may not function properly.

7. Disclosure, Correction, and Deletion of Personal Information

Customers may request disclosure, correction, or deletion of their personal information held by the Company. For such requests, please contact us using the information below.

8. Changes to Privacy Policy

The Company may change this Privacy Policy as necessary. The revised Privacy Policy shall become effective from the time it is posted on the Company's website.

9. Contact

For inquiries regarding the handling of personal information, please contact:
IT Support in Tokyo KK.
Email: info@itsupportintokyo.com
Phone: +81 80-5468-0366